Help Topic: Subscription
Q. Why Are Your Prices In U.s. Dollars?
Our prices are in U.S. dollars because the U.S. dollar is accepted as the currency for international exchange.
Q. Do You Charge Tax On Subscriptions?
Since our headquarters is situated within Canada, we are required to collect taxes for clients who reside within Canada. If you do not reside in Canada you will NOT be taxed.
For our Canadian clients the tax levied against your subscritions is based on the HST rate of your province.
Q. What Is The Differences Between The Small Business And Enterprise Plans?
Here are the main differences between the plans, the Enterprise Plan provides you with:
- salary wages and time sheets
- customizable deductions for pay slips
- text message (SMS) integration
- API access
- WordPress Plugin
- Records Management System (April 2019)
- feature request priority
We will continue to add features to the Enterprise plan over time.
Since Bizstim does not charge a variable montly subscription, the Enterprise Plan is in most cases more competitive than the competition and an excellent service for small, medium, and large sized businesses.
Q. How To Cancel Your Subscription?
You can cancel your subscription at any time. To cancel your subscription do the following
- Click on your name at the top-right corner of the page when logged into your account
- Choose Account Settings
- Click on Service Plan
- click the Cancel Subscription button
- That's it!
When you cancel your subscription, you will have until the end of the month to use your account. Your credit card will NOT continue to be billed.
You must cancel your subscription using the above process. If you do not use this process to cancel your subscription, you may also call us and request to cancel your subscription. At that time, we will ask you to identify yourself and provide some account information prior to helping you with your request. For security purposes, we must ensure you are the valid administrator of the account before we cancel your subscription.
We do not provide refunds for the current monthly billing cycle.
Q. How Long Is My Business Data Stored For?
Your business data may be removed from the system under the following circumstances:
- Your trial account has expired, and more than 30 days have passed without any login activity.
- Your individual account has been inactive for over 90 days.
- You canceled your subscription, did not select a free plan, and have been inactive for more than 90 days.
- You canceled your account, and more than 30 days have elapsed since the cancellation.
If a business owner notifies Bizstim of an extended leave lasting over 30 or 90 days, Bizstim will assess whether to store and protect the business data on a case-by-case basis. We aim to handle these situations fairly for all parties involved.
