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Service Groups and Packages

November 3, 2020

We've added the ability for you to group services based on tiered pricing. Tiered pricing occurs when a client purchases 2+ hours at a time to receive a lower price point. For example, if a client purchases 1 hour of service you may charge them $50/hour, but if that same client purchases 10 hours you charge them $400, or $40/hour. That would be an example of tiered pricing with a 20% discount.

To group your services go to: SERVICES > SERVICES LIST > click on SERVICE GROUPS. Add a service group name and then apply the tiered services within that group name using the data on the service groups page.

When a client purchases a "tiered package," go to ACCOUNT > ACCOUNT METHODS > PAYMENTS > click on Payment Packages. Select the client, the service they purchased, and the amount of the purchase. The software will associate their account with the lower cost service.

Do not confuse this feature with Package Mode. Package mode is much stricter whereas this new feature works with all modes of revenue collection other than Package Mode. You must record the package purchase in addition to the client's payment.

We do intend to add additional functionality over time, such as, selecting packages from the online booking tool, selecting packages from the client side, and automating the package purchase. More information will follow as these improvements are made.

For group sessions, the low cost tiered pricing will be calculated when a session is completed. The correct pricing will appear on the page after the submit button is pressed and the group session is completed.

To view package purchases and a breakdown of the client's package balance and history click on the hour glass icon for any of the client's package purchases within the OPTIONS column. This makes it easy to see how your clients are using their package purchase.

We will be adding Help topics soon if you would like to learn more about this new feature. In addition, please feel free to email or call us if you have questions.

If you have any questions, please contact support at mail@bizstim.com.

Sincerely,

The Bizstim Team

Scheduled downtime for April 29, 2019

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