As of June 2024 we added a tiered services options.
Tiered Services allows you to set a client (student, patient, customer) cost for a service based on a custom tier of your choice and assigned to a practitioner (tutor, coach, consultant).
Consider the following example:
- You own a tutoring company
- You have a service that charges $50.00 per hour
- You have a tutor with a PhD and your clients are willing to pay an extra $20.00 for the tutor's knowledge and expertise
- With tiered services, you can charge that client $70.00 for the service
This is the first time you have had the flexibility to change your service cost based on the practitioner without having to create a separate service!
To find tiered services navigate the main menu as follows:
- Click on ACCOUNTING
- Click on RATES & REPORTS
- Click on CUSTOM WAGE RATES
- Click on the name of the practitioner you're interested in
You find tiered services within the custom wage rates because this feature associates the practitioner and the service to determine a modified cost.
Once you are on the custom wage rates page and you have selected a practitioner, look to the right-most panel and find the TIERS button. Click on the TIERS button. Here you can create your own service tiers by providing a label and an amount to add to the default cost of the service.
Custom tiers may look like this:
- Premium +10.00
- Expert +20.00
Once you have created your custom service tiers click the CLOSE button and refresh the prior wage rate screen.
Under the heading SERVICE TIERS there will be a dropdown select that will list the available service tiers you created. For the practitioner you are viewing, find the service they have special credentials for and select the premium or expert tier. After you have made your selection click the blue button with the tier icon.
That's it!
When a session is saved and there is a service tier present, the software will automatically adjust the price for you. You can view these service tiers from the account balances page for any of your clients (click on the services icon) or from any invoice that is created. The label for the service tier will be added to these areas. As time goes on, we will likely add the tiered service label to other areas of the software.
These changes are available to all users as of today's software update. If you have any questions, please contact support at mail@bizstim.com.
Sincerely,
The Bizstim Team
